Contact
Privacy Policy

Privacy Policy

This Privacy Policy explains how Design & Print handles personal data when people use the website, send print enquiries, upload files, request quotes, or place orders for photo and art printing services.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Contact Details

Email contact
office@jaguarkangaroofox.click
Telephone
+27 71 061 3133
Postal address
1 Buffalo Thorn Cres, Bendor Park, Polokwane, 0699
Privacy contact

Use the contact details below for privacy questions, access requests, or complaints about this notice.

Contact Page

Subject to applicable law, a person may request access to personal data held about them, ask for correction of inaccurate information, object to certain processing, or request deletion where retention is no longer required. Some requests may be limited where we must keep records for legal, contractual, or operational reasons.

Available rights depend on the nature of the request and any legal limits that apply.

To protect privacy, we may ask for enough information to confirm identity before acting on a request. We will assess the request, respond within a reasonable period, and explain if any part cannot be completed because of a legal duty or a legitimate business need to retain the data.

Requests are reviewed against the identity of the requester and the scope of the information sought.

We retain personal data for the period needed to manage enquiries, complete orders, support proofing and production, maintain business records, and meet legal or accounting obligations. When data is no longer required, we delete it, anonymise it, or archive it in a restricted form where retention is still necessary.

Records are kept only for as long as needed for the relevant business or legal purpose.

We may update this Privacy Policy from time to time. The revised version will apply from the date it is published on the website unless a different effective date is stated. Users should review the policy periodically to remain informed about how personal data is handled.

This notice may be revised when our practices, services, or legal obligations change.
01 · Collection

Data We Collect

We may process contact details, order information, uploaded image files, print specifications, proofing choices, payment-related records, delivery or collection details, and technical data such as device and browser information. Where a user submits artwork or reference material, we also process the content needed to review resolution, profile, size, paper, quantity, and production instructions.

The categories collected depend on the enquiry, order, or file submission made through the site.
02 · Sources

How We Collect Data

We collect data directly when a user sends an enquiry, uploads files, requests a quote, approves a test print, or places an order. We also receive limited technical data automatically through the website and may generate internal records from file checks, consultation notes, production steps, and delivery arrangements.

Information is received from users, their devices, and the systems used to handle requests.
03 · Cookies

Cookie Types

The website may use session cookies, persistent cookies, and similar technologies. These are used to support navigation, remember basic preferences, maintain form functions, and understand how the site is used. We do not rely on cookies to collect more information than is needed for these purposes.

Cookie use is limited to operational, preference, and basic analytics functions.
04 · Controls

Cookie Controls

We use standard browser and site controls to manage cookie preferences where available. Users may block or delete cookies through their browser, and may also adjust device settings or clear stored data. If cookies are disabled, parts of the website may not function as intended.

Browser settings can be used to limit or remove cookies, although some site functions may be affected.
01 · Purpose

How We Use Data

We use personal data to respond to enquiries, review uploaded files, prepare quotes, manage test print and production steps, arrange collection or local delivery, process payments, maintain records, improve website performance, and meet legal or accounting requirements. We may also use data to communicate about order status, file issues, or other matters directly connected to the requested service.

Processing is limited to the operational needs of the print studio and related compliance duties.
02 · Sharing

Service Providers

We may share personal data with trusted service providers that assist with website hosting, file handling, communications, payment processing, production support, or local delivery. These parties may process data only for the services they provide to us and are expected to handle it in a manner consistent with their role.

Service providers receive only the information needed to perform their assigned functions.
03 · Legal basis

Legal Disclosure

We may disclose personal data where necessary to comply with legal obligations, respond to lawful requests, protect our rights, or support the establishment, exercise, or defence of legal claims. Any disclosure is limited to what is reasonably required for the relevant purpose.

Disclosure may be required where law, court process, or a binding request applies.